2 Intern

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18.8K Posts

January 24th, 2004 19:00

macmax3,

Internet Explorer is an integral part of Windows XP. The easiest solution is to replace the files that are now missing which you can do by going to Start|Run, typing sfc /scannow and clicking OK. (There is a space before the "/".) You will be prompted to insert the Windows XP Reinstallation CD.

Second alternative is to reinstall IE using the procedure here.

Third alternative, if these fail (and they shouldn't) is to do a repair reinstall of Windows using the procedure here. This will not affect your data or applications but will remove all the Windows Critical Updates you have installed, so you will have to download and install them again.

2 Intern

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28K Posts

January 24th, 2004 19:00

See if the following helps:

http://support.microsoft.com/?kbid=318378

Steve

2 Intern

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28K Posts

January 24th, 2004 19:00

You made a serious mistake when you deleted the files.  Deleting the files does not remove the entries in the Windows Registry.  You still may be able to recover if you go to Add/Remove programs and look for Microsoft Internet Explorer, and try to remove the program again.

Steve 

26 Posts

January 24th, 2004 19:00

Steve, thanks for your email.

Yes I have searched for the Microsoft Internet Explorer within the add/remove programs and it is not listed. I know I made a great mistake, but the Internet Explorer WAS NOT listed in the ADD/REMOVE PROGRAM wizard.

Waht can I do? I know that my last resource would be reinstall Windows XP, but seems that there must be a file showing that I have the "latest version" even if it is not installed.....any suggestion?

thanks again,

MX

26 Posts

January 24th, 2004 21:00

Denny, thanks for your help. at least I have used the second suggestion to reinstall the internet explorer 6.0, and it is working, BUT.... I tried to use the OUTLOOK EXPRESS and it does not appears to be installed.

< PROGRAMS; then in C:---> PROGRAM FILES---> OUTLOOK EXPRESS and I tried to execute the only 2 files that seemed to be executables within the Outlook Express Folders (msimn  ; setup50). When executed the file msimn, I recieved the following message:

Outlook express could not be started because it cannot open the message store.

then:   MSOE.DLL cannot e initialized. Outlook E. may not be properly installed.

Where can I find the OUTLOOK EXPRESS if I have already installed the Internet Explorer 6 with SP1 and it was installed correctly? Do I have to execute a file?

thanks again!

MX

2 Intern

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18.8K Posts

January 25th, 2004 01:00

macmax3,

Follow Method 2 here for reinstalling Outlook Express only (step 3).

26 Posts

January 25th, 2004 14:00

Thanks again Denny, you were really helpful to fix this problem.

I have fixed my laptop and runs great!!!

Mx

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