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November 9th, 2006 23:00

Outlook Express times out when only sending attachments small or big files like a single jpg

Error Message:  Emailing: halloween o5 age 5 was unable to be sent because the connection to you mail server was interupted.  Please open your emial client and re-send the message from the sent messages folder.
 
I have Win XP Office professional.  My ISP is SBC Yahoo (DSL).  I have Explorer 6 and run Outlook Express 6.  This issue I have is when I send a small attachment jpg or notes file it take forever to load up and most of the times it times out when sending the mail and attachment.  I have no issues getting mail or attachments.  I diabled my notornby deselecting several setting (I found a good site on-line to explain how to disable Norton for incommin and outgoing mail) which eventually stopped my Norton from popping up in the right corner when sending mail.  I also reset my account in Outlook Express but still to no avail to resolve my issue.  I was on-line with SBD and they verified some Outlook Settings and said it was not my ISP but Norton.  That was before I disalbed my norton email scanning.  Norton said it sounds like it is my ISP or Outlook Express Software.  I also went under programs, install and  remove and deleted my Outlook Express (so I thought as when I reinstalled it inder add remove the same settings installed as before along with the same address list)  It does not totally remove the program.  I even read up  and one site stated how one can manually remove some settings for Outlook which will totally remove it.  Unfortunately I followed it and only to find out the system still recogonized my Outlook Express.  I had to hit restore to get it back so I could run it.  My CD I had for my system states it is not the correct one that was originally installed and I could not load it.  I had a pc purchased from work and it came with the disk at hand.  I was able to run my system great until about a week 1 1/2 ago.  I don't remember changing any settings.  Any help would be greatly appreciated.  I was hoping for OE7 comming out thinking that may resolve my settings?  Who knows? 
 
 
Thanks
 
Kim in GR

2 Intern

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12.7K Posts

November 10th, 2006 01:00

Try disabling the Norton firewall completely and see if the problem goes away.

5 Posts

November 11th, 2006 14:00

I figured it out..it seems that my setting in Explorer under Tools, Internet option, connections tab, LAN settings, The automatically dect settings box was not selected.  I selected it and bingo..it worked. :smileytongue:  Norton was not the issue.  In fact I just reset my Norton scanning for my email going in and out with no problems. Thanks for the reply.
 
Kim

Message Edited by Kim_in_GR on 11-11-200610:12 AM

Message Edited by Kim_in_GR on 11-11-200610:13 AM

2 Intern

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12.7K Posts

November 11th, 2006 14:00

You are a genius  :-))
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