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Problem upgrading XPS 420 Vista Home Premium to Windows 7 - compatability issue Promise SATA300 TX2
Problem upgrading XPS 420 Vista Home Premium to Windows 7 - compatability issue with Promise SATA300 TX2 IDE controller. Upgrade fails.
I can't see any updated drivers on the Dell or Promise web sites. When I look at my configuration file under 9RMTDF1 I can't see any mention of anything that looks like Promise IDE controllers.
Any help with either getting around the Windows 7 issue or has it not identified my cards properly.
Thanks
Veyron
2 Posts
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January 13th, 2009 18:00
I updated from XP to Windows 7 with no problems, but first I downloaded all of my systems necessary programs as the Vista versions (32 bit): soundcard, graphics, firewall, anti-virus etc etc, burnt them all to a dvd and did a clean install of W7 - ie -- formatting the HD and letting the installer do it's thing. It worked fine. By the way, the touch screen stuff only works if you actually have a touch screen compatible monitor.
zrtom
160 Posts
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January 18th, 2009 07:00
In Device Manager, does it show an error with the SM Bus controller? If it does, you might try downloading and installing the newest All-In-One chipset driver installation utility from Intel. I didn't have your same problem but Dell's Vista chipset drivers produce the SM Bus error and the Intel drivers fixed it.
jaderaven
2 Posts
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January 31st, 2009 15:00
What chipset does the 420 have/ which SM Bus controller driver do I search for?
zrtom
160 Posts
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February 3rd, 2009 17:00
The XPS 420 uses the X38 Express Chipset. Intel has an all-in-one installer that covers most of the Intel chipsets. You can start here:
http://www.intel.com/support/chipsets/sb/CS-026488.htm
and input your OS, etc. You'll end up with a file "infinst_autol.zip" that you can unzip and run setup.exe. After it fails to run the first time, you can use compatability mode and it will install.