124 Posts

January 7th, 2005 02:00

By any chance do you have a hardware decoder card that needs a driver?

85 Posts

January 7th, 2005 03:00

Under "Device Manager" for the decoder, I get the message that the best driver is already installed, which is:

                C:\WINDOWS\INF\OTHER\VIONAD~1.INF

1.4K Posts

January 7th, 2005 23:00

Do you possibly need the codecs to play movies?

http://www.divxmovies.com/codec/

MS codec download page:
 

1.4K Posts

January 8th, 2005 01:00

Sorry that didn't work. Is the video something you got in your e-mail? I had that problem with sound and no video on an e-mail link and fixed it rather simply. Trouble is, I don't remember what i did (old age maybe?).

85 Posts

January 8th, 2005 01:00

Chuket:

Thanks.Downloaded both but they didn't work either. Audio is fine, but no video.

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85 Posts

January 8th, 2005 05:00

Two of the videos are DVDs which I have had for some time, and have viewed on the PC's DVD player several times, before re-installing WIN 98SE. Another DVD is a new one received as instructional material for our new dishwasher. I get no picture with any of those DVDs. However, my Encyclopedia Britannica DVD works fine, including the several video sequences on the DVD. As mentioned in my original post, this problem started after the re-install of the OS.
 
Apparently, Ravisent was taken over by Sonic, but their web site is no help at all. They have a "virtual assistant" which does not provide a solution, and you can't even send an e-mail to their tech support department. Frustrating.
 
I don't have a DVD player hooked up to my TV set, but I guess that may be my next purchase.
 
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