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buzzmag
2 Iron

Recovery Partition on New Inspiron One 2330

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I'm not having a problem but need to learn how to use the 'Recovery' option via the recovery partition on the hard drive in the event of a problem.  None of the manuals available include instructions and I can't find anything in the system to help. The recovery partition does appear in 'Computer Management/Storage' but does not appear in the 'Computer' screen.  How do I access it and use it?

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26 Replies

Re: Recovery Partition on New Inspiron One 2330

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Hi,

You may use the recovery partition to restore the system to factory settings in case of any software issue by performing a Dell PC Restore. To perform PC restore:-

Note: PC restore will lead to data (pictures, documents, programs, music) loss. Please perform a data backup prior to this step. Please disconnect any external peripherals (printer, scanner or any USB device) as well.

1. Restart PC, press <F8> 3-4 times when the Dell logo appears.
2. Advanced Boot Options menu appears, ‘Repair your Computer' is highlighted, press Enter. (Use the arrow keys to highlight your choice)
3. Windows is loading files screen appears. Wait for it to load.
4. System Recovery Options prompt appears. Specify the language and keyboard input that you want, and then click ‘Next’.
5. Log in as a user who has administrative credentials; select the username from the drop-down list, type the password and click OK.
6. Choose a Recovery Tool Window appears, select Dell Data Safe Restore and Emergency Backup.
7. The Welcome screen will show 2 options; Restore computer and preserve my new or changed files and Select other System Backup and more options. Select the second option (Select other System Backup and more options) and click Next.
8. The next window shows these options; Backup Files and folders and Restore my computer. Select ‘Restore my computer’.
9. Select the Factory Image and click ‘Next’.
10. The next window shows 2 options; 'Preserve new or changed files before restoring to selected System Backup' and 'Restore without preserving new or changed files'. Select the second option (Restore without preserving new or changed files) and click Next.
11. A prompt appears stating that your computer is about to be restored all data currently on your computer will be deleted and replaced with your selected Full System Backup. If an Emergency File & Folder Backup was created, it will still be saved in the location you selected. Click 'Yes, continue' and click Next.
12. PC restore will initiate. Once done, click Restart.
13. Follow the onscreen instructions to create a user account.

You can also refer to Article ID: 125843 on support.dell.com. Visit the website and enter the article ID in the search box.

Let me know if you need any information or assistance. I will be happy to help.

Thanks and regards,
GauravS
#iworkfordell

buzzmag
2 Iron

Re: Recovery Partition on New Inspiron One 2330

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GuaravS...thank you

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EssamAlNaggar
1 Copper

Re: Recovery Partition on New Inspiron One 2330

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I have the same problem, I'm on windows 8 and F8 won't open the advanced boot options.

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Re: Recovery Partition on New Inspiron One 2330

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Hi EssamAlNaggar,

The boot options have been consolidated in Windows 8 into a single menu, called the “boot options menu,” providing access to repair tools and options for changing Windows startup behavior, such as enabling debugging, booting into safe mode, and launching into a recovery environment.

There are three ways of accessing the new boot options menu in Windows 8.

1. Through PC Settings

  • Press the Windows key + I (capital “i”) and click Change PC Settings.



  • Click the General option on the left and then click Restart now under Advanced Setup. This starts the normal restart process, which gets automatically interrupted as Windows is about to shut down.



  • Instead of fully rebooting, the blue boot options menu displays. To access the options for refreshing or resetting your PC or to use the advanced tools, click Troubleshoot.



  • You can choose to Refresh your PC, Reset your PC, or access Advanced options.



  • The options pictured below are available on the Advanced options menu. To change how Windows starts up, such as booting into safe mode, click Startup Settings.



  • A list displays, showing you the options available when Windows restarts next time. Click Restart to restart Windows and gain access to these options.



  • When your PC restarts, the Startup Settings menu displays. Select an option using the number keys or the function keys F1-F9. There is one additional option accessible by pressing F10.



  • If you decided you don’t want to use any of these options, you can boot normally by pressing Enter.



  • Launch recovery environment is the extra option accessed by pressing F10. To return to the other options, press F10 again.

2. Through the Power Options

Instead of going all the way into the Settings screens, there is a faster way to access the boot options menu. Press Windows key + I (capital “i”) to access the sidebar menu and press the Power button. Press Shift as you select the Restart option. The Continue, Troubleshoot, and Turn off your PC options display on the blue boot options menu, just as they do using the primary method.

This method also allows you to access the boot options menu without logging into Windows. On the login screen, press the Power button in the lower, right corner of the screen and press Shift as you select Restart.

3. Through the Command Prompt

  • The final method involves entering a command using the Command Prompt.
  • To open the Command Prompt Press Win+X  and select Command Prompt from the menu.



  • Type the following command at the prompt and press Enter.


shutdown.exe /r /o

NOTE: The /o switch will only work if used with the /r switch.



  • A message displays in the middle of the screen warning you that you are about to be signed off. Windows will reboot automatically.



  • Windows 8 now includes the “automatic restart after failure” feature, which detects whether the OS loaded successfully, If not, the system automatically reboots into the boot options menu, allowing you to access the troubleshooting options.

  Let me know if you need more information or assistance. I will be glad to help.

Thanks and regards,
GauravS
#iworkfordell

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Re: Recovery Partition on New Inspiron One 2330

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Hi EssamAlNaggar,

Just wanted to check if you have tried the above mentioned step and if the issue is resolved. The F8 key doesn't give you the options in Windows 8 as it was in the previous version of Windows.

Please reply for any further questions.

Thanks & Regards,
Dell_Abhishek_B
#IworkforDell
To learn more about Dell Products, Services, and Drivers, click Here

 

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aaronjacobson
1 Copper

Re: Recovery Partition on New Inspiron One 2330

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Hello!

To start off, I am a very experienced technician and I work on an absurd range of products from a large list of manufactures, including a wide range of Dell products, so feel free to be very technical!

I have an Inspiron One 2330 unit that simply needs a restore. I performed the restore function and everything went smoothly.

After the unit restarts from the restore function, it loads files, displays a command prompt screen, scrolls lots of text, then restarts.  At this point it should be restarting me into Windows so I can configure the machine and user account, but it does not.

Instead at this point it loads files again, performs the same command line functions OVER AND OVER AND OVER, endless looping.

I have inspected this further and what seems to be running in the background is an executable called "FIRSTUXWND.EXE". The source of this looks to come from "FIRSTUXRES.WIM" loacted in the "c:\windows\system32\oobe\" folder.  I assume this step is just configuring the OUT OF BOX EXPERIENCE, but the thing just helplessly reboots indefinitely until I shut the machine off in frustration.

What gives? Is there anything I can do to skip this step? I have a multitude of utilities at my disposal to fix this problem, including Windows RE. Any help at all would be appreciated.

Thanks in advance,

Aaron

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alanee121
1 Copper

Re: Recovery Partition on New Inspiron One 2330

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But my inspiron one 2330 dont hav F8!!!can help?

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theflash1932
6 Indium

Re: Recovery Partition on New Inspiron One 2330

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F8 is not an option on the screen ... it is a hidden option and very much a matter of timing.  As soon as you see the F2/F12 options appear on the screen, start tapping F8 2-4 times per second until you get a Windows boot menu.  Once you see the Windows logo, it is too late.

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mixter888
1 Copper

Re: Recovery Partition on New Inspiron One 2330

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Hi

I have a Dell One 2330; we are a Dell CFI customer. 

For some reason - my Dell has (of it's own accord) restricted access to everything for me. My account is an administrator one (as can be seen in the User Accounts in Control Panel) but the computer is not giving me access to anything at all, nor letting me do anything orhter than run programmes already installed.

It won't let me

a) View C drive, nor D drive

b) Install any new programmes

c) Do anything within control panel

I have resorted to the view that the only thing I can do is restore it to factory conditions...but the F8 system above does not work...and if I try and select "Restore to Factory Settings/Spec" within control panel - nothing happens at all.

Please help!!!

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