Recovery Partition on New Inspiron One 2330

Hi kurtiago,

To restore the system back to factory settings using ‘Dell Backup and Recovery’, you may follow the steps below:

• Plug in the AC adapter
• Point to the right hand corner of the screen to bring up the charms bar
• Click Settings
• Click the shutdown button, hold down the Shift Key and click Restart from the options provided
• The system restarts, login and click ‘Troubleshoot’
• Click the Dell Backup and Recovery icon
• The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen
• The system would be checked to see if the smart repair option can fix the issue, click Next once this is done
• You will be prompted to select the backup to be used, click the factory image option or select from one of the backups. Click Next
• You will be prompted to back up your files, select No, Erase my files
• The system goes ahead and completes the restore of the operating system. Click Restart when prompted
• Follow the on-screen instructions to setup the system with windows

Hope this helps. Please feel free to reply for any further assistance.

Hi Mike Huckaby,

If the system doesn’t boot to OS, you may force enter Recovery environment by the following method:

• Shut down the computer
• Power On the system
• Power Off the system at Dell Logo with “rolling dots” at the bottom of the screen
• Repeat steps 2-3 times so that it starts automatic repair
• Let automatic repair finish and then click ‘Troubleshoot’
• Click the ‘Dell Backup and Recovery’ icon
• The system restarts and comes back up, click ‘Next’ on the Dell Backup and Recovery screen
• The system would be checked to see if the smart repair option can fix the issue, click ‘Next’
• once this is done
• You will be prompted to select the backup to be used, click the factory image option and click ‘Next’
• You will be prompted to back up your files, select ’No, Erase my files’
• The system goes ahead and completes the restore of the operating system. Click Restart when prompted
• Follow the on-screen instructions to setup the system with windows

Hope this helps. Please feel free to reply for any further assistance.

Hi Mike Huckaby, If the system doesn’t boot to OS, you may force enter Recovery environment by the following method: Shut down the computer Power On the system Power Off the system at Dell Logo with “rolling dots” at the bottom of the screen Repeat steps 2-3 times so that it starts automatic repair Let automatic repair finish and then click ‘Troubleshoot’ Click the ‘Dell Backup and Recovery’ icon The system restarts and comes back up, click ‘Next’ on the Dell Backup and Recovery screen The system would be checked to see if the smart repair option can fix the issue, click ‘Next’ once this is done You will be prompted to select the backup to be used, click the factory image option and click ‘Next’ You will be prompted to back up your files, select ’No, Erase my files’ The system goes ahead and completes the restore of the operating system. Click Restart when prompted Follow the on-screen instructions to setup the system with windows Hope this helps. Please feel free to reply for any further assistance.

System shows Dell Bios Screen and nearly immediately goes to the F1-9 choice screen after stating that the wdf01000.sys file is missing or corrupt.

It has been through the reboot process a few hundred times and never achieves the Windows 8 splash screen that you are talking about.

I know what screen you are talking about.  I watched my windows 8 beta machine do that same type of recovery when I moved the hard drive to a new machine.  That is not what has happened with this computer.  It immediately stops as the crash message screen of corupt or missing file and restarts to the F1-9 screen with no option to do a recovery.

I looked through the drive for another instance of the file that might be placed in system32\drivers.  Pulled a file from another win8 computer but the version is much older because I don't keep win8 things around.  It stopped with the message of an unrecognized signed item, which I was able to get past with telling it not to check for driver signing.  Then immediately stopped at a corrupt or missing cng.sys file.

So, do the designers build this with the idea that windows 8 will never become unresponsive?

Should there have been a Windows 8 installation DVD in the packing material for this home machine?  What's the next step with this brick?

I know that my tone sounds a bit mean but I've read a few dozen articles and all have two outcomes.  One is that the system will repair itself, as you are hoping and the other is that the Windows 8 CD will have to be put in and let the install repair it.  Dell has done a nice job with its recovery partition for Vista and 7 but this is definitely a step backwards.

If I place the drive into another computer (as secondary because of course it will not boot), is there a set of files or a folder which I can remove that will cause the system to at least go into the recovery mode that you are hoping for?

Thanks,

Mike

Hi Mike,

I would suggest you to run hardware diagnostics on the system for hardware functionality, by following the steps below:

• Reboot and press F12 to enter the Boot Menu
• When the boot device list appears, highlight Diagnostics and press Enter
• The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
• In case any hardware component is bad, you will get a corresponding error

Keep me posted with the results. I will be glad to assist you.

I've allowed it to run through all diagnostics.  including the extended testing and was returned that no errors existed.  I've scanned the drive in another computer and was given no errors.

Hi Mike Huckaby,

It seems that the operating system is needed to be reinstalled. Please provide me the Service Tag and the name as it appears on the account via private message (click my username and then click Start Conversation) so I may access your records and check for further course of action.

Keep me posted with the information. I will be glad to assist you.

Hi  I am the owner of this computer.  please check your private message for my info.  thanks so much for your help.

I'm not having a problem but need to learn how to use the 'Recovery' option via the recovery partition on the hard drive in the event of a problem.  None of the manuals available include instructions and I can't find anything in the system to help. The recovery partition does appear in 'Computer Management/Storage' but does not appear in the 'Computer' screen.  How do I access it and use it?

Forget F8 or F9, etc. The easiest way to do recovery is to go to the control panel and click on RECOVERY. Follow the directions there. Read everything because it will give you a choice to save your files or not. It's easier than you may think. Sometimes it will also let you burn a recovery disk. If you have any questions about computer repairs feel free to contact us at ExpertPCRepairs@aol.com and we will be more than happy to help you anyway we can.

Expert Computer Repairs

I have same problem. However, on pressing F8 and Advanced Boot Options and Repair System, I do not get any screen to restore factory image. In fact, no window appears. What do I do?

Hi everyone,

My case is that I used a 3rd party software to split my OS partition into 2 smaller ones. Now when I access the recovery menu, the option that recovers my desktop disappeared. HOWEVER, my Recovery Partition is still there, so I guess I ruined the MBR. Is there anyway that I could restore the MBR? Or manually access the Recovery partition (the recovery  partition is now showed as OEM parttion, I cannot access it)

I recently attempted to update to Windows 10 per a prompt from my computer. I had Windows 8 prior to this. Since that "upgrade" completed, I am unable to login at all. When I attempt to sign in, it tells me that my password is incorrect. Then when I modify the password using an outside computer source, it tells me the profile does not exist. I've tried going to F12 boot options and there is no option to repair my computer. I've attempted diagnostics and there are no errors. I've attempted to hold shift and press restart and it takes me to a solid blue screen with no options. The only screen I am able to see is my log-in. The only buttons I have access to are the sleep, restart, shut down. I've tried the F8 option and it does not work. I don't know what else to do to get my computer to work.

Because I had dell build my computer f8 won't work there is a sequence of keys to hit and I can't remember it