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December 9th, 2005 20:00
STOP {fatal system error} c000021a wlogn.exe...
Cannot logon with user profile and receive the following when I try to shut-down:
STOP: c000021a (fatal system error)
window logon process system
process terminated unexpectedly with a status of 0x0000005
(0x00000000 0x00000000)
No Events found!
tgsmith
2.9K Posts
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December 10th, 2005 05:00
j_kaz_jr,
You've got a serious problem. Here's how Microsoft says you can resolve it:
System_Status_Process_Terminated.
"Resolving an error in a user-mode device driver, system service, or third-party application: Because bug check 0xC000021A occurs in a user-mode process, the most common culprits are third-party applications. If the error occurred after the installation of a new or updated device driver, system service, or third-party application, the new software should be removed or disabled. Contact the manufacturer of the software about a possible update.
If the error occurs during system startup, restart your computer, and press F8 at the character-based menu that displays the operating system choices. At the resulting Windows Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time. If this does not resolve the error, try manually removing the offending software. If the system partition is formatted with file allocation table (FAT), use an MS-DOS startup disk to gain access to the computer's hard disk. If the system partition is formatted with NTFS file system, you might be able to use Safe Mode to rename or delete the faulty software. If the faulty software is used as part of the system startup process in Safe Mode, you need to start the computer using the Recovery Console in order to access the file. If a newly installed piece of hardware is suspected, remove it to see if this resolves the issue.?
What occured immediately before this error. Software update, install, uninstall, etc.?
Tony
Message Edited by tgsmith on 12-10-2005 02:18 AM
j_kaz_jr
3 Posts
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December 12th, 2005 01:00
tgsmith
2.9K Posts
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December 12th, 2005 11:00
j_kaz_jr,
Boot your parallel installation of Windows in Safe Mode. Logon on as Administrator. Attempt to open folder. If unsuccessful, Right click on the folder, left click on Properties , go to Security settings, ADD your new Administrator (it will be different from your old one), and apply those rights to subfolders and files. CAREFUL, CAREFUL do not delete or change existing user(s). If you do you will be unable to access it when you get primary Windows installation repaired. Now, copy folder and/or contents of folder to a new folder in the root directory of your drive. Restart your computer in normal mode on the parallel installation of Windows. Copy your folder to whatever backup media you have available.
Tony
Message Edited by tgsmith on 12-12-2005 08:30 AM