Sonic Activation Module

Question

I have a XPS Dimension 5150C with Windows XP Professional, purchased April 2006.   I think problem started after running Norton System Works 2005 - Norton Disk Doctor and Norton WinDoctor, not sure.   At startup, message appears: 'Sonic Activation Module - the feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Sonic Activation Module' disk and click OK.'   Have run 'System Restore' a few times. Have downloaded some 'urgent' and 'recommended' updates from Dell technical website.  No luck so far in extinguishing this message (which disappears after about 8 'cancellations').   Any help appreciated.

benjaminjuson · Answer

Try this to correct the problem, click the link below and perform the following steps.

Click the following link to access the hotfix from the Roxio website:
http://tools.roxio.com/support/dell/isum_hotfix.exe
When the File Download - Security Warning window appears, click Run
When the Internet Explorer - Security Warning window appears, click Run.
When the Sonic - ISUM Hotfix Setup window appears, click Yes.
Click Yes when the reboot prompt appears.

Rmackxxx · Answer

Many thanks for your help, unfortunately this has not solved problem. Do you have any other suggestions?

Windows General

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