Symantec Ghost & Dell PC Restore

Question

I recently formatted my laptop using the Operating System DVD that came with my laptop, and after installing all the drivers and software I mistakenly installed a program that distributed all sort of spyware and adware. So I decided to do a Dell PC Restore instead of going through the whole format again. I fixed the MBR using DSRFIX from Dan Goodell and the report said I have no problems. So I pressed Ctrl+F11 and Symantec Ghost opened. So clicked at Recover, and at 75% of the recovery process I get a black screen with an error saying '36000 A GeneralException Occurred' for about 2 seconds and after that I get a message from Ghost saying the recovery was not successfull. Is there anyway I can fix this problem? I have formatted before and did a DSRFIX and the restore worked but now I have no clue why is this happening. Also if its not possible to restore using Ctrl+F11 can I install Norton Ghost 2003 and recover through the dell pc restore image (fi.gho) (I have backed up the whole restore partition on a DVD btw)? Thanks

jmwills · Answer

If you have the disk why bother with the partition? to the best of my knowledge you can not ghost the Restore Parition and move it around.

mbushnaq00 · Answer

no I did not ghost the restore partition, I backed up the contents in the restore partition which means I have the Dell PC Restore Image ('fi.gho', about 2.7GB) in a sperate DVD, my question is if I can use the image on a ordinary Ghost 2003 program or is it useless?

dg1261 · Answer

The fi.gho image can be restored using Ghost 2003.   Ghost 9/10 can't read a gho file, but if you have a Ghost 9/10 CD you should also be able to boot that CD and choose the option to restore a 'legacy image'.  That option will load a 32-bit version of Ghost 8 instead, which can read and restore gho files.

royhud · Answer

Ghost 9 will see the old image. You can also use a Win98 boot disk and access the recover exe and use it. It`s in the bin folder.

mbushnaq00 · Answer

yeah I have tried that but I get the same error (36000 A GeneralException Ocurred) as the in the Ctrl+F11 looks like there is a problem with dell's symantec itself!?   But yeah thanx for the information it really helps... Message Edited by mbushnaq00 on 10-15-2006 12:57 AM

Windows General

Was this post helpful?