Symantec Ghost & Dell PC Restore

I recently formatted my laptop using the Operating System DVD that came with my laptop, and after installing all the drivers and software I mistakenly installed a program that distributed all sort of spyware and adware. So I decided to do a Dell PC Restore instead of going through the whole format again. I fixed the MBR using DSRFIX from Dan Goodell and the report said I have no problems. So I pressed Ctrl+F11 and Symantec Ghost opened. So clicked at Recover, and at 75% of the recovery process I get a black screen with an error saying "36000 A GeneralException Occurred" for about 2 seconds and after that I get a message from Ghost saying the recovery was not successfull. Is there anyway I can fix this problem? I have formatted before and did a DSRFIX and the restore worked but now I have no clue why is this happening. Also if its not possible to restore using Ctrl+F11 can I install Norton Ghost 2003 and recover through the dell pc restore image (fi.gho) (I have backed up the whole restore partition on a DVD btw)?

Thanks