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11708

August 3rd, 2007 05:00

System restore window blank, few other key windows open blank

My XP has some odd problems. When I try to open system restore the window is blank. When I try to open defrag it says I do not have admin clearance When I try to open the window to edit system users it comes up blank with a script error popup that gives no information, and I have to shut the window down using the task manager. A few, but not all that many types of buttons and features of web pages fail when using IE, but I have no problems with Netscape. Windows auto updates doesn't function at all, other then the control panel section to turn it on, but it doesn't ever look for updates, and when I click on the direct link to the microsoft update page it remains blank. Any time I try to download a windows update directly from other pages either the function fails, or it request to run the program that verifies my software is legal and that program always fails to function. The Dr. Watsman program that reports errors never opens or works. As you can see I have a few key systems missing, yet 90% of everything else I do works just fine, the problems seem perfectly engineered to prevent them from being fixed, yet I have no reason to suspect a virus since I scanned my system with two anti-virus progs; So I was wondering if anyone had any ideas about how to fix this or had seen this before.

2.7K Posts

August 3rd, 2007 09:00

I think you have too many problems to fix individually.
 
Try system file check  ( you need an XP installation CD for this)
Start/Run  and type in
sfc /scannow  (there is a space before /)
OK
 
If you don`t have this CD, look if you have an i386 folder in C:\
We can tell you how to use that folder instead of the XP installation CD
 
If that does not help I think you will need to try a "Repair" of XP

12 Elder

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45.2K Posts

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172.6K Points

August 3rd, 2007 19:00

Have you scanned this system for malware recently with Spybot Search & Destroy and with Adware?

Ron

2 Posts

August 3rd, 2007 23:00

Spyware S&D and Spyware Doctor show nothing, and Panda Scan anti virus shows as clean as well, despite my normal caution I can't rule out something did this damage then removed it's self as well, but it seems unlikely. I did a sfc /scannow with no indication that it found any problems, and nothing changed afterward. I requested a OEM XP disk from Dell and will likely just to a reinstall since I recently added a 80 gig hard drive and my primary is just 40 so I have plenty of space to backup what little data I wish to keep. It's more a curiosity at how crippled, yet functional my system remains at this point.

Message Edited by member548 on 08-03-2007 07:16 PM

12 Elder

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45.2K Posts

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172.6K Points

August 5th, 2007 01:00

If you reformat the hard drive and reinstall, you'll lose PC Restore partition which is the quickest way to reset the hard drive to exactly the way Dell shipped it, along with all your personal files, any software you added, and all XP updates and hotfixes.

If you're willing to start fresh, back up personal files to the new hard drive. Then reboot and press Ctrl-F11 before XP starts to load. (If this is Vista, use the F8 menu instead.) Follow the prompts. When PC Restore is done, get antiviral software and firewall running and go directly to MS update site to download all updates for XP, Internet Explorer, Office, etc.

If you want to try to preserve your personal files and any software you installed, you could, instead, do a Repair/Reinstall of XP which will only require to you reinstall the Microsoft updates and fixes again.

My 2-cents...
Ron

2.7K Posts

August 5th, 2007 10:00

I agree with Ron
 
If sfc /scannow did not help, the next step would be to "Repair" XP
 
How to Repair XP
Boot up with the XP CD in the drive and let Setup run. Go past the first "R" repair option by pressing Enter just as if you're doing a clean install and you'll eventually come to an option to "Repair an existing installation". Select this one.
 
http://www.theeldergeek.com/repairing_windows_xp.htm
Scroll way down page to
Windows Installation CD - Repair Current Installation
 
 
 

47 Posts

August 12th, 2007 04:00

Hi,
 
You may find a solution here.
 
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