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UntouchableJ

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22 years ago

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UntouchableJ

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27 Posts

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3298

August 27th, 2004 21:00

Trouble removing Dell Support & Dell Support Alerts

Good Afternoon,

I would like to completly remove Dell Support/Dell Alerts from my computer. I've uninstalled Dell Support via my Add/Remove list a week ago to find out it left alot of entries behind. Some files/entries I saw are:

C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Dell\EUSW\DSlog.exe
C:\Program Files\Common Files\Dell\EUSW\DNgen.exe
C:\Program Files\Common  Files\Dell\EUSW\DellExtract.dll
C:\Program Files\Common Files\Dell\EUSW\DDSM.dll
C:\Program Files\Common Files\Dell\EUSW\DellUtil.dll
C:\Program Files\Common  Files\Dell\EUSW\ExpressionEval.dll
C:\Program Files\Common Files\Dell\EUSW\ProtoDef.dll

Also a startup entry:

Support.exe located in C:\Program Files\Common 
Files\Dell\EUSW\Support.exe.

I've been following the instructions from Dell Software Support (via e-mail) but its not working. They told me to also uninstall Dell Solution which would remove all Dell Support entries. I've did that, but it still didnt work.

Is there any manual removal instructions for Dell Support and Dell Support Alerts? What should I do to have the program completly removed from my computer?

Thanks

-J