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August 14th, 2004 14:00

Uninstall Old Versions of Norton First?

Can't get a response on other boards. Later today I want to install Norton Internet Security 2004. Should I uninstall Norton Internet Security 2003, Live Update, and Live Reg first in add/remove programs before attempting to install version 2004, or will the installation do it for me.

199 Posts

August 14th, 2004 14:00

Norton Anti-virus 2004, uninstalled version 2003 itself. It did give me the option to do it myself or let 2004 do it.

 

Ed

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2.2K Posts

August 14th, 2004 14:00

Thanks for your reply Ed. I had trouble getting version 2002 to uninstall completely while installing 2003 on a previous computer, want to make sure I do it right. Guess the later versions don't have that problem.

1.4K Posts

August 15th, 2004 00:00

dalem29

Your best bet is to get the instructions from here first ( manual uninstall ). Select your setup from the list and print out the instructions:

http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/33497f6e8a319ece88256ace0076cc02?OpenDocument&src=bar_sch_nam

Use add\remove programs first and then use the manual instructions to make sure everything is gone. Then do your new install. Just did it myself 2 days ago and everything went well.

199 Posts

August 15th, 2004 11:00

Either, or. I'm pretty sure Symantec's self uninstall works as good as a manual uninstall. User's preference I'd say.

Ed

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2.7K Posts

August 15th, 2004 16:00

I have been following this thread. I just went from Norton 2003 to 2004 version using Norton System Works, however I only installed Norton Antivirus. In scheduled task there is Symantec Drmc. Anyone know what this is?

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2.2K Posts

August 15th, 2004 17:00

Thanks for the replies. I did not get back to this forum after replying to Ed. I went ahead and installed and let the program delete the old version, and everything seemed to go well, other than the almost 40 Megs of updates that I had to download via dial up!!  An added benefit is the $50 in rebates I'll be getting back....

On a unrelated matter...what caused this post and the answers to go to the wide format, where I have to scroll back and forth, and is there anything that I can do on my end to correct it?

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