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3 Posts
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10809
August 28th, 2012 07:00
Vista won't factory image reset.
PCRestore.exe Gives blank error
I want to Factory reset my pc. when I start the computer up and press f8 it loads to the system repair part and i press enter, then the screen starts to load and just keeps on loading for hours. and when i try and use the Pcrestore.exe It starts up then it just says that /tools/dp.sc contains a invalid path and if i run as admin it starts formatting then gives a blank error. I don't think my pc came with a disk...
My systems are:dell inspiron 531
memory (RAM): 4.00 Gb
processor: Amd Athlon 64 x2 duel core processor 5600+ 2.80 Ghz
Vista Service pack 1
32-bit operating system
My systems are:dell inspiron 531
memory (RAM): 4.00 Gb
processor: Amd Athlon 64 x2 duel core processor 5600+ 2.80 Ghz
Vista Service pack 1
32-bit operating system
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DELL-Deb B
113 Posts
0
August 28th, 2012 07:00
Hi,
It seems like this could also be the Hard Drive issue. I would suggest you to run Dell Diagnostics. In order to run Dell Diagnostics from Hard Drive, follow the below mentioned steps:
1. Restart your computer.
2. When the DELL™ logo appears, tap immediately.
3. In the boot device list, highlight Boot to Utility Partition and press .
4. Under Dell Diagnostics Main Menu (see Dell Diagnostics Main Menu), select the extended test. If you get any error code, make a note of the error code.
I am going to send you a private message and once you receive it, please provide the Service Tag and contact number, so that I may access to your system records. Please do not share your Service Tag in the open forum.
Do reply with results.