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72037
January 6th, 2010 10:00
Windows 7 & PCI-E Firewire driver not working on new Dell Inspiron 545MT
Just bought a Dell Inspiron 545MT loaded with Windows 7 32-Bit home edition.
I need firewire for my video camera so I bought a StarTech PEX1394A2 PCI-E Firewire card.
After installation and boot, the standard driver does not start, I get a yellow triangle in device manager and the error in Device manager is 'This device cannot start. (Code 10).
The card works in another Windows XP machine.
I am told the Windows driver should work but it does not.
Can anyone hellp with this problem?
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HatDancer
3 Posts
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January 17th, 2010 07:00
I tried out the fix from StarTech and it worked. The fix follows:
Click Start, then right-click on Computer, and select Manage. Select Device Manager from the tree on the left, then expand 1394 bus controllers. Right click your FireWire chip, select Update Driver, then click to update the driver manually. On the next screen, click Choose From List of Devices. Select the 1394 Host Bus Controller (legacy), and click OK. This will switch to the older legacy drivers, and should solve any detection/crashing problems.
The driver worked straight away without any need to re-boot. I plugged the video camera in and downloaded video with no problems.
This is the Microsoft fix that I posted to StarTech for verification.
http://social.technet.microsoft.com/Forums/en/w7itprohardware/thread/65cb7a25-2a84-4875-aa27-b084537e8da1
Hope this helps other as took me several weeks of asking various folks who had not got a clue until I found the Microsoft fix.
Cheers :emotion-2:
ieee488
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January 6th, 2010 10:00
Just because a card works in Windows XP is no guarantee that it will work with Windows 7.
HatDancer
3 Posts
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January 11th, 2010 11:00
Very True. Although the suplier DABS says that it will, but on the box it does not mention Windows 7.
I contacted StarTech, the card maker and they suggested selecting update driver in device manager and choosing '1394 Host Bus Controller (legacy)'.
Apparently Microsoft have "improved" the 1394 driver for faster cards but now the older cards have problems.
StarTech say that choosing legacy driver will fix my card detection problem.
I will try this out later in the week and tell you how I got on.
steveyoth
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September 1st, 2012 23:00
Yes, you are right! I had the Code 10 failure and switched to the legacy driver. It now works! Thanks!
- Steve