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December 12th, 2009 07:00
Windows XP Logon Loop
Has anyone experienced the situation when you attempt to logo to XP you go from loging on to loging out back to logon? How do you recover? I have a Dell Dimension E520 running XP and cannot get past the logon.
Dave
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ejn63
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December 12th, 2009 08:00
This is usually due to a corrupt profile, which is often collateral to a failing hard drive. Power on, press F12, load the Dell diagnostics, let the quick test run and then run the extended hard drive test.
dshiplett
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December 13th, 2009 06:00
Thank you for the response. I ran the Dell Diagnostics and even pulled out the Dell disk supplied with the compurter. Found a comprehensive test and all system components appear to be ok.
I cannot get to a "restore" menu that will allow me to choose a date. I only asks me to run restore for the last successful update without any way of aksing to go further back.
The loop still happens even after running checkdsk /r. Is there a way to get to a Dell restore menu?
Dave
ejn63
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December 13th, 2009 06:00
If you want to restore the system to as-shipped (which WILL wipe out your data), it's CTRL-F11 at the Dell screen for XP, or F8 before Windows loads for Vista.
dshiplett
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December 13th, 2009 07:00
Wow. Is there anything less drastic? Would reloading XP allow data files to be retained. Since I was able to get to a DOS prompt to run chkdsk i guess i could save files on another drive an then do the big restore.
Sad, i can't get to an optionable Restore menu some how. Just no way to get past logon to get internal XP support??