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3670
May 29th, 2004 13:00
XP Home >> Pro upgrade Dimension 4600
I have a new Dell Dimension 4600, which was supplied with
XP Home. I have tried to upgrade this to XP Pro, out of
the box from Dell.
The XP Pro install failed with a Stop 0x000000C2 Error
Bad_Pool_Caller blue screen. The system now only boots
back to resuming the XP Pro setup, which fails each time.
I do not have a floppy drive in the machine and I have
tried to boot to both the XP Pro and the XP Home CDs, but
each time the machine just resumes the XP Pro setup. The
XP Pro CD is a volumne licensing edition from my MSDN
subscription, the XP home is the re-installation CD from
Dell. If I disable my hard disk from the boot sequence in
the BIOS and just boot to CD I get no boot device found.
I cannot get to Safe mode or a command prompt. I have not
tried boot floppies as I only have a CD Rom drive.
Does anybody have any ideas, even just a command prompt
would help so I can FDisk and start again. Or a way to
get to the XP recovery console without a floppy drive.
Thanks
Justin
XP Home. I have tried to upgrade this to XP Pro, out of
the box from Dell.
The XP Pro install failed with a Stop 0x000000C2 Error
Bad_Pool_Caller blue screen. The system now only boots
back to resuming the XP Pro setup, which fails each time.
I do not have a floppy drive in the machine and I have
tried to boot to both the XP Pro and the XP Home CDs, but
each time the machine just resumes the XP Pro setup. The
XP Pro CD is a volumne licensing edition from my MSDN
subscription, the XP home is the re-installation CD from
Dell. If I disable my hard disk from the boot sequence in
the BIOS and just boot to CD I get no boot device found.
I cannot get to Safe mode or a command prompt. I have not
tried boot floppies as I only have a CD Rom drive.
Does anybody have any ideas, even just a command prompt
would help so I can FDisk and start again. Or a way to
get to the XP recovery console without a floppy drive.
Thanks
Justin
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simpswr
2 Intern
•
3.2K Posts
0
May 29th, 2004 15:00
Do you have more than one Optical drive on that pc? . . if so, it could be looking at the other drive for bootable disc. It will usuallly look at the Optical drive that is the master, and often that will be the cd-rw versus the cd-rom.
Once you have the BIOS set to boot from CD, when it boots, uyou will see a prompt. .
Strike any key to boot from cd . . and it will not be there very long, so when you start the boot process, have a finger on the keyboard ready to respond.
Once it boots from cd, you will have the chance to delete partitions and recreate any you want, then select the partition you want to install xp on and it will format and start the install process.
This is a pretty good guide . . it assumes an upgrade, so if your Pro version is not an upgrade, just ignore the part about inserting ualifying media.
Hope this helps . .
fredha
1.1K Posts
0
May 29th, 2004 18:00
If your still having problems, you can download an ISO file to create a boot CD here:
http://www.pcworld.com/downloads/file_description/0,fid,23100,RSS,RSS,00.asp
justint72
4 Posts
0
May 30th, 2004 09:00
Got it sorted with a clean install of Home, then an upgrage to Pro, before any device drivers were installed. I think I may well have been trying the wrong CD drive during all the stress and panic!!
Thanks for the responses.
yong88
1 Message
0
June 28th, 2004 14:00
I have the same problem with 8300 when upgrade. Do I have to reinstall everthing?
Any help will be appreciated!
Yong