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skluesner

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2841

February 22nd, 2006 00:00

computer asks for proret.msi and I don't have it

Each time I turn on my compuer or run a Microsoft office program, I am asked to insert a cd for the file proret.msi.  I do not have this cd or file.  I purchased the software through Dell and was not given disks.  Is there a way to get this file or to change settings so this message does not appear every time I use my computer?

Mary G

6 Operator

 • 

20.1K Posts

February 24th, 2006 18:00

Office disks are always included when you order & pay extra for Office with your computer. Call Dell and get yours. It's the XP operating system disk that sometimes has to be requested separately. Check your startup files in msconfig to see what's causing this error.
BTW, you'd get more response by posting in the Office/Works forum.

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