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November 11th, 2009 12:00

found new hardware wizard always wants to install a printer on power on

My Dimension 2400 with XP Home pops up the FOUND NEW HARDWARE WIZARD (printer) on power on and/or when I use it to install new harware, even when I have no printer installed. This has been going on for several months. I use a Lexmark X1150 all in one and it works fine, they have tried to solve the problem but it seems unrelated to the X1150 and no addtional printer shows up any where. I have tried several forums and even the Staples techs could not make it stop. I would appreciate any ideas on how to make this problem go away...

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371 Posts

November 11th, 2009 14:00

See "The New Hardware Wizard may detect the printer device after every restart of the computer" @

 

http://support.microsoft.com/default.aspx?scid=kb;en-us;298370

24 Posts

November 17th, 2009 16:00

The article says to remove

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM
from the registry. I do not have that in my registry., Any other ideas?

24 Posts

November 17th, 2009 16:00

I made a mistake in my last reply. I do have that resistry key but when I try to delete it it says "cannot delete error while deleting key.

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106.6K Points

November 17th, 2009 17:00

lej2050,

 

Just a hunch. Try this.

 

Manual Printer Driver Removal

 

Restart your computer.

 

What happens?

 

 

Rick

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