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September 11th, 2013 11:00

inspiron one 2330

i ordered an Inspiron One 2330 with English operating system (windows 8). It arrived here in Grenada, caribbean (English speaking) with a Spanish operating system. I was told by technical support that it could not be converted & they would have to ship me another computer. Which they did eventually. It arrived also with a spanish operating system. After much back & forth technical support told me they could send me the English operating system on CD however a week later it is still not here & i have two boxes containing computers that i cannot use. I queried at the time why one agent said it couldnt be done & the other said it could. 

Does anyone know if you can reinstall the operating system (If i get it) on an all in one system? If so, I have a copy of windows 7 that i purchased to upgrade my old laptop - can I just use that?

Thanks

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3.3K Posts

September 11th, 2013 13:00

Hi ldecaul,

Yes, you can use the same disk but ensure you follow the correct steps to reinstall Operating system.

Refer the following link to reinstall Operating system on the computer:

http://dell.to/1g13pUj

Let me know the status.

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