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February 25th, 2005 06:00
".....encountered a problem and needs to close"....help?
During installation of a program I get the message:
"GLJ2.tmp has encountered a problem and needs to close"
How can I find the source of the issue and hopefully fix it?
Details:
This program was previously installed and worked fine for a long time until
I recently uninstalled and tried to reinstall..
The same file works fine on another PC.
This is a DirectX program.
I have XP SP2, DirectX 9.
What I tried:
I have tried starting in every compatibility mode...w/same result.
I have tried to install during Safe Mode...same result.
I have stopped all firewall, virus, worms scans...same result
I have successfully installed on another PC w/XP SP2.
I have done a system restore to a week earlier...same bad result.
I must be something that is configured on my PC that I hope is easy to
change, since it works on the other PC.
Any tips appreciated to trouble shoot and hopefully find a solution.
Thanks
"GLJ2.tmp has encountered a problem and needs to close"
How can I find the source of the issue and hopefully fix it?
Details:
This program was previously installed and worked fine for a long time until
I recently uninstalled and tried to reinstall..
The same file works fine on another PC.
This is a DirectX program.
I have XP SP2, DirectX 9.
What I tried:
I have tried starting in every compatibility mode...w/same result.
I have tried to install during Safe Mode...same result.
I have stopped all firewall, virus, worms scans...same result
I have successfully installed on another PC w/XP SP2.
I have done a system restore to a week earlier...same bad result.
I must be something that is configured on my PC that I hope is easy to
change, since it works on the other PC.
Any tips appreciated to trouble shoot and hopefully find a solution.
Thanks
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osprey4
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34.2K Posts
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February 25th, 2005 10:00
rkruz2
55 Posts
0
February 25th, 2005 14:00
Its a directx program called Autotune3 and its a plug-in to multi-track recording software like Sonar or Cool Edit Pro.
It used to work fine on this PC and still works fine on another PC, so it must be something that was installed or changed on this PC. Is there a way to trace back for some clues on why the error messages?
Thanks