win7 IE9, does not recognize SSL certificate, winXP SP3 IE8, SSL page time out

This question is listed in Microsoft support forum also: http://social.msdn.microsoft.com/Forums/is/ieextensiondevelopment/thread/e85bb5a0-6b83-4bb6-a4b9-e9a861f3ff94

Hello Dell / Microsoft Support,

Update on the issue described below with IE8. I have tested my web site on a third system at another office location and it is apparently working properly with that IE8 browser with the OS of win XP SP3. The failure appears to be localized to these two systems here in this office location. Both are running the Dell OEM version of win XP SP3 original factory installation from the vender.

IE8 v8.0.6001.18702
cipher strength: 128 bit
PID: 01398-997-0011903-00102
update version: 0

There is an encryption issue with these browsers, how do I determine which direction to solve the issue, or know if it will occur on other systems, Dell or Microsoft?

The issue with win7 IE9 still has not been addressed, it is at another location on the west coast which I am nearer the east coast. So I am trying to get a screen shot of the error from the gentleman in my assistance.

Any information regarding this issue will be greatly appreciated.

Thank you

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I am having an issue with IE8 with my new web site while it is being served in SSL. I have checked my site in Firefox and it is working flawlessly and very fast while loading the pages in both unsecured and SSL sides. The site is written in PHP and XHTML 2.0 / CSS 2.1 and mySQL. There are no errors in the scripts or markup. When going from my home page (unsecured) with a direct link to ether the login or registration pages both in SSL in IE8 it is a little slow compared to Firefox (differences in the engines) but is loading the full page ok. But when logging in or registering, the scripts become more complex and several more things come into use, this is when IE8 fails 100% of the time, ether timing out or rendering the next page with out any CSS, has trouble with images as small as 16Kb in size and animated GIF's. I have tested the site on two systems at my location and a mobile device with Firefox and IE8 (Win XP SP3 all updates are current) and Firefox and mobile browser Bolt have worked very fast and have never failed, while on one system using IE8 fails 80% of the time and needs to have the cashe cleared between tests and the other system IE8 has been reset to the default isntall, addons disabled, SSL cashe cleared and IE8 fails on this system 100% of every test, timing out or redering a page without any CSS or images (16Kb images). Both systems have trouble loading animated GIF's. But when pages are rednered on port 80 unsecured there is no issues and page load times on all systems are within normal limits. Firefox is very fast and works flawlessly in all conditions, but I know that 90% of my visitors will be using IE8 or IE9 so it is important that I get this resolved. I have read the bulletins on this subject and have tried the suggestions with no positive results. I will explain some of the changes in the scripts that are in use when this issue is a problem. During a login: (POST, GET, mySQL, GZIP compression, PHPSELF (page posts to itself), meta refresh) these are the major differences in the script after the direct link from the home page (http) to the login page (SSL) and the pages following the login page. All pages on this site use GZIP compression and to resolve another issue regarding IE8 intermittently rendering CSS position absolute 80px+ float to the right uncorrectable, reseting IE8 to the default install fixed the issue. I am hoping using the meta tag to force IE8 into IE7 compatibility mode will prevent the same issue with my visitors. I suspect maybe an issue with the SSL certificate on my server to possibly be the cause of the current issue with IE8, it is new and a higher encryption level then the previous ones from this certificate authority. I have written scripts for SSL in the past and have never had this issue then, so I am looking for something that is new in the variables of this issue. Please contact me in how to further discuss this matter and give you the test credentials to login outside of this public forum.

Thank you.

To update, I have found that changing the cypher type from CBC/OBF to CTR seems to improve page load quite a lot. So it may be that there are corrupted characters in the internet address string, something the other browsers may ignore but IE8 can not. I need some technical information on that subject and limits of the IE8 engine please.

Issue with win7 IE9, does not recognize SSL certificate on my web site. The root certificate list in IE9 does not list the certificate authority. I have called the certificate authority, they are not aware of any know issue of this kind, they have not yet tested the certifacate in a windows 7 IE9 environment. The certificate authority I use is Godaddy/Starfield, verification of my SSL certificate for my web site bizbooksite.com is: https://seal.godaddy.com/verifySeal?sealID=MKYM6DJQJKQE3CIVJrbrdnVL1wGTd1XHWypTX1RFXyT7xRGAvwvMFKdGrJmk

Please assist with further information.

Thank you,

Web Development for BizBook, bizbooksite.com