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1006

February 21st, 2018 11:00

windows 7 re installation

Hi, 

I have a  6 yr old dell laptop, with build in windows 7 home premium. Last day it crashed and was not able to perfom system restore, and the only option is to reinstall windows from CD. Unfortunately I only have a Drivers and Utilities CD  ( Reinstallation ) with me, which I recieved with the laptop. Is it possible for me to use this CD to install windows. I tried to check if I can get a windows 7 copy from microsoft - and tried to check the product key as printed on the laptop- but it responded saying that I have to contact the Manufacturer to validate the product key..

 

Looking forward to any help

Nithin

4 Operator

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11.1K Posts

February 21st, 2018 18:00


Is it possible for me to use this CD to install windows. 

 

 


No.

You will need to buy a Dell Windows 7 Home Premium CD or borrow one from someone who has it.

Or try installing Windows 10 which or may not activate depending on the model of the laptop.

 

9 Legend

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16K Posts

February 23rd, 2018 03:00

The Windows 7 Downloader on the Microsoft Website does not work for Windows 7 Home Premium. Your Windows 7 Home Premium Product Key will work with Windows 10 Version 1709 Installation Media however (installing Windows 10 Home):

http://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/#V1709

The Dell OS Recovery Tool only works for Windows 7 Professional.

2 Posts

February 23rd, 2018 03:00

Thank you for your kind reply. :)

nithin

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