Can't connect through auto-discovery on Vista-32 bit

Unhappy Can't connect through auto-discovery on Vista-32 bit

I have a samsung galaxy S and I can't connect using the google autodiscovery on my galaxy. just spins saying its trying to connect but never does...

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16 Replies
Lana-2015
3 Zinc

RE: Can't connect through auto-discovery on Vista-32 bit

Please try next steps:
1) in PocketCloud Settings log out from Auto Discovery
2) on your PC log out from PocketCloud Windows Companion Google account and re-login again
3) Re-launch PocketCloud app on the device
4) Login in Auto Discovery again
5) Try to connect to the machine

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RE: Can't connect through auto-discovery on Vista-32 bit

i saw that solution for another similar problem on the forum and tried it but still it didnt work.

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Lana-2015
3 Zinc

RE: Can't connect through auto-discovery on Vista-32 bit

Are you using VNC or RDP? What OS you are trying to connect?

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RE: Can't connect through auto-discovery on Vista-32 bit

i was using autodiscovery. i thought that didnt use either of those...?

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Lana-2015
3 Zinc

RE: Can't connect through auto-discovery on Vista-32 bit

If you are using Vista Home Edition you will need to install TightVNC 2.0.2 as well from http://www.tightvnc.com/download.php.
Use Self-installing package for Windows.

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RE: Can't connect through auto-discovery on Vista-32 bit

i dont quite understand. i thought that the whole point of using the google method was that you didnt have to bother with vnc or rdp?

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Lana-2015
3 Zinc

RE: Can't connect through auto-discovery on Vista-32 bit

If you are using Vista Home Edition you will need to install TightVNC 2.0.2 as well from http://www.tightvnc.com/download.php.
Use Self-installing package for Windows.

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RE: Can't connect through auto-discovery on Vista-32 bit

i dont quite understand. i thought that the whole point of using the google method was that you didnt have to bother with vnc or rdp?

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Lana-2015
3 Zinc

RE: Can't connect through auto-discovery on Vista-32 bit

Please let us know what Vista edition you are using on your PC. It will help us a lot.

Also please check if "Allow Remote Access" check box is checked on your PC.

Control Panel > System > Allow Remote Access.

Thanks

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