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7 Posts
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5107
Reconnected internet = unable to access
Reconnected internet = unable to access
My internet connection on my computer goes down randomly for about 10 seconds and then comes back up. When it comes back up the Windows Companion claims that it's still connected to Google when it's actually not. I attempt to connect via my Android phone and I get an error that the computer is not on. I have to manually "disconnect" from Google on my computer and then connect again and then I can connect with my Android to the computer. But this clearly defeats the purpose altogether...
Any ideas?
Afro-2015
6 Posts
0
August 9th, 2015 21:00
It will kick you off, if you are remotely connected when the batch file executes.
Batch file contains:
NET STOP WYSEPOCKETCLOUD
NET START WYSEPOCKETCLOUD
Thanks
Daniel-2015
200 Posts
0
August 9th, 2015 21:00
Thanks for bringing this up. We are looking into this and will have a maintenance release in the coming weeks.
Treader
4 Posts
0
August 9th, 2015 21:00
Having a similar issue, I have to go back and restart the Wyse Pocketcloud services on the PC, once I do that everything works normally for a few hours before I lose connectivity to the discovered connections on the phone app. Manual connections work normally.
sneako
7 Posts
0
August 9th, 2015 21:00
Thank you!
Worked like a charm.
Treader
4 Posts
0
August 9th, 2015 21:00
A quick fix to get by for now is to make a batch file that resets the service on the half hour using using Scheduled tasks.
It will kick you off, if you are remotely connected when the batch file executes.
Batch file contains:
NET STOP WYSEPOCKETCLOUD
NET START WYSEPOCKETCLOUD
sneako
7 Posts
0
August 9th, 2015 21:00
more
Forgot to mention...its not the computer losing the connection, that always remains connected to the router; but rather its the modem dropping access to the outside world for a few seconds then bringing it back soon after.
That's probably why the companion doesn't login again, but it should be noticing the lack of connection nonetheless. Maybe it should perform pings each minute instead of assuming all is well if windows claims connectivity.
sneako
7 Posts
0
August 9th, 2015 22:00
1) Create a text file with Notepad on your PC
2) Add the following two lines to the text file:
3) Save the text file as "wysecloud.bat"
4) Find where you saved the file and ensure that the extension is indeed .bat (sometimes Windows will change it to .bat.txt which would be incorrect in this case)
5) Go to Start -> Programs -> Accessories -> System Tools -> Task Scheduler (may be called something else on different versions of Windows)
6) Create a task that simply runs wysecloud.bat every 30 minutes (or however often you feel your connection drops)
7) Save...