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VNC Password missing/How to set VNC password?
VNC Password missing/How to set VNC password?
Hi,
I have just installed pocketcloud on an android 2.2 phone (Galaxy S) & Windows 7 64bit pc. Logged in to googlemail account on both pocketcloud app and pc companion app, set up port forwarding on router. Pocketcloud on phone can see my pc. When I open the listed VNC connection I see a screen stating that the VNC password is missing. How do I find out what this password is or where would you set it?
Thanks
Neil
Rmontalvo1
623 Posts
0
August 2nd, 2015 03:00
By default VNC is not installed on Windows devices. I you wnat to use VNC, you would need to install a VNC server.
Please review the PocketCloud Admin Guide for recommendations. You can download the Admin Guide at www.wyse.com/kb and search for "20015"
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
[SIGPIC][/SIGPIC]
rdm1776
5 Posts
0
August 2nd, 2015 03:00
I am having the same issue as above, I followed the kb link and am still having the "password missing" then "password wrong" message. I configured the Pocketcloud client correctly. Droid X.
Ryan
melgueta
2 Posts
0
August 6th, 2015 01:00
Same happens to me, please help?
Josh-2015
1.3K Posts
0
August 14th, 2015 00:00
Please follow the instructions below to reset your VNC password:
1. On the computer you have the companion installed on, select the start menu and Control Panel.
2. Open Add/Remove Programs (or Programs and Features).
3. Uninstall TightVNC and/or any other VNC applications that may be installed.
4. Uninstall the Wyse PocketCloud Companion
5. Download the latest version of the Companion application here:
http://www.wyse.com/serviceandsuppor...20Downloads%29
6. Install PocketCloud Companion. In the installation, you will be prompted to create a VNC password. This will be the password you enter when prompted in PocketCloud on your mobile device.
Let me know if this does not help.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
robo77
17 Posts
0
August 14th, 2015 00:00
Oddly enough by running it under application mode server... It worked for me. and adding it to startup, and removing the origional in msconfig startup
robo77
17 Posts
0
August 14th, 2015 00:00
Is tight VNC running as a "service" or "server"?
Josh-2015
1.3K Posts
0
August 14th, 2015 00:00
Technically it does both. It is installed as a service when the Companion software is installed.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
robo77
17 Posts
0
August 14th, 2015 00:00
Fyi on my xp machine it would not accept any password till i shut it down and changed to run as server. i had to remove the origional from startup, and put the run as server in the startup folder. My windows 7 machine ran fine from normal install.
Also make sure if you change, you set the password.
Josh-2015
1.3K Posts
0
August 14th, 2015 00:00
Good to hear and thanks for posting your workaround.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com