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H

4320

July 29th, 2015 02:00

cannot connect to ts

cannot connect to ts

I have set up pocket cloud app for remote desktop on android galaxy note 2 and have downloaded the software on desktop. The app recognizes the ts and gives me a log in page which gets me to the windows 7 log in page with an icon for my gmail, but when I enter my windows password, it says user name or password incorrect.

July 29th, 2015 02:00

That worked, thanks! Now just have to practice navigating.

1.3K Posts

July 29th, 2015 02:00

Please see the following knowledge-base article related to login credentials and where to use what within PocketCloud:
http://pocketcloudsupport.wyse.com/e...d-Credentials-

Please let me know if this does not help you get logged in. Also make sure the language on your device and remote server match (if using any language other than English).

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

1.3K Posts

July 30th, 2015 07:00

Glad to hear!

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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