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August 1st, 2015 03:00

Screen Truncated

Screen Truncated

I have the free version on my iphone 4S. All works well with connections and use with one important exception. The screen at my computer is truncated approximately 1/3 of the left side. Scrolling does not open that up. The real problem is when it comes time to exit my application, the confirmation popup is hidden (furthermore, I cannot drag that confirmation screen to make it fully appear).

Thanks

1.3K Posts

August 4th, 2015 08:00

Can you attach a screen shot of exactly what you are seeing? 

Is it possible you are connecting with the device in portrait view and then changing the orientation to landscape? The application automatically sets the resolution to what the orientation of the device is when you connect.

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

1.3K Posts

August 4th, 2015 08:00

Not a problem at all. =]

Happy holidays to you too!

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

2 Posts

August 4th, 2015 08:00

Thank You

Josh,
Hey thanks, that was the problem. Simple, eh?!

Merry Christmas!
Tom

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