Start a Conversation

Unsolved

This post is more than 5 years old

A

3662

July 28th, 2015 23:00

The right click don't work

The right click don't work

hello all, following an application update PocketCloud (free version) for IOS, the right click mouse no longer works. I use IPad 4.3.3 IOS with PocketCloud to connect to the Mac (snow Leopard 10.6.8).
Since we are interested in purchasing the pro version, I wonder if this is a limitation of the free version or if there some other problem.



Thank you.

925 Posts

July 28th, 2015 23:00

I am able to right click on both iphone and ipad. It takes a bit of time to refresh. Are you able to see the menu while right clicking on desktop?
Thank you.



Wyse PocketCloud Team

3 Posts

July 31st, 2015 21:00

I do not use the companion on mac. The right click has always worked, I believe that after an update of the app that it is disabled. I do not understand if it is a problem with the MAC or the app. If I use right click on the desktop does not show any drop-down menu, simply have no effect. I'm tempted to buy the full app in the AppStore, but I understand why the right click does not work.

925 Posts

July 31st, 2015 21:00

what is your mac companion version. Thanks!


Wyse PocketCloud Team

925 Posts

July 31st, 2015 21:00

Hi ad, The app is now compatible with the apple update. It is already submitted to apple. will be available in app store in a week.
Thanks!



Wyse PocketCloud Team

3 Posts

August 3rd, 2015 20:00

OK, then confirm that you have found a bug with Snow Leopard 10.6.8? I wait until the new version is available on the appstore and i will buy it.
Thanks again !

544 Posts

August 3rd, 2015 20:00

Quote Originally Posted by admersc View Post
OK, then confirm that you have found a bug with Snow Leopard 10.6.8? I wait until the new version is available on the appstore and i will buy it.
Thanks again !

The right click issue in Snow Leopard will be resolved with the next iOS update.

-Chris

No Events found!

Top