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10324
May 11th, 2015 06:00
Wyse Xenith Software version 2 does not login in automatic to desktop
Wyse Xenith Software version 2 does not login in automatic to desktop
Hello
I have a problem. I just upgraded a couple of xenith to the latest software version 2. Now when i log in on the xenith i get to my desktop but i dont get logged in. I have to sign on one more time with my username and password. Why is that? it works perfectly on older versions of the firmware.
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Ryan09-2015
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June 3rd, 2015 08:00
We have recently pushed out the version 2 firmware update and have begun noticing this issue as well.
When a user logs in at the xenith login page, the citrix session starts on the server, however the user is prompted with a full screen windows login screen similar to that used to physically log in to a windows computer (the blue background with a square icon for the user in the centre, and Windows Server 2008 written at the bottom). If the user clicks "other" (the user icon shown) and enters their username and password, they are logged in successfully.
This issue has started since upgrading from 1.7 to 2.0, it didn't start immediately, and it doesn't effect all xeniths. Factory resetting the unit will usually resolve this issue for a little while, but it does reoccur after a few logins.
This is not the only stability issue we've noticed since updating to 2.0... I'm starting to think going back to 1.7 might be the best option.
zenithtwc
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June 3rd, 2015 08:00
if you get the Wyse USB Firmware Tool and pull down your bios, cmos, and os img you could zip it and post it on here. I would like try pushing your images to my unit and see if I get the same result.