UNSOLVED
Purchased Software not showing in Digital Locker.
All the Cyber Link software I purchased 2 only 1 is showing up in digital locker. I am gonna have to reinstall Windows this week.
I want to download the software to have it to reinstall.
Cyber Link Power Media Player
Cyber Link Power Director17+ Photo Director
I downloaded CMP19_DELL_POS_DVD190225-01 from Digital Locker
I purchased
658-BBTV : CMS Essentials DVD no Media
PART NUMBER DESCRIPTION QUANTITY
D5YR4 INFO,RYLTY,DOLBY,ODD,LIC,W8+ 1
3VK86 INFO,RYLTY,CYB,MPEG2,W8+ 1
19G7R SRV,SW,CMS,ESLS,2.X,DVD 1
4T44R INFO,RYLTY,CMS,ESLS,2.X,DVD 1
634-BLJR : Cyberlink Media Player with PowerDVD 19
PART NUMBER DESCRIPTION QUANTITY
F7JX5 DPK,HFINK,KT,CYB,PMP 1
TNJ5D INFO,RYLTY,CYB,PMP 1
Please read carefully this is what I want to do. I don't want to install from Digital Locker.
I want to DOWNLOAD these to a folder put on a flash drive and Install FROM the flash drive AFTER the Windows 10 reinstall.
I am also trying to get all updated drivers and put them on a flash drive. When I built my system I had no issues I ordered Cyber Link software they sent the disk.
Why can't anyone reply and help me with this? @DELL-Cares
CTG_8273
2 Intern
•
514 Posts
955
0
Posted November 23rd, 2020 11:00
And I just contacted Dell Support about this. It was not helpful. We went on for an hour they said I needed to download from digital delivery and it would be in.
C:\ProgramData\Dell\Digital Delivery
But it is not there.
Why is Cyber Link Power Media Player in Dell digital Locker? But Cyber Link Power Director17+ Photo Director is not there?