Unsolved
This post is more than 5 years old
2 Posts
0
2624
January 24th, 2018 07:00
XPS 8500, BIOS update will not install
Dell Support Assist keeps sending me a message that I need to update my BIOS (the A12 update). When I click on Install, I get a "Bad Commad Line" error box which states, "The command line parameter is not correct." When I click the "OK" button, I get this message: Drive Installation Completed Successfully. However, when I check the system information it shows that the BIOS is still A11, and later on or the next day, I get the same message from Dell Support Assist that I need to update the BIOS.
Does anyone know why the update will not install? One post I read for a different XPS desktop said that one should wait three weeks before installing any BIOS update. Can someone with expertise please advise? Thanks!
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
1
January 24th, 2018 08:00
The only item changed in BIOS A12 was, "Modify HDD information shown in setup". So it added nothing in the actual running of the computer. I would not install it. I have the 2014 Area51-R2 running BIOS A03 dated 7/28/15. Even though Dell has offered 9 later BIOS updates, I have not installed them. Why, because the system is running fine. For this 2012 computer, I doubt that any new files or drivers will be released. So ask yourself, "Do I really even need the Dell Support Assist?". You could also try uninstalling Dell Support Assist, rebooting, then reinstalling it.
Just some stuff to ponder...
marx_brother
2 Posts
0
January 27th, 2018 05:00
Thanks for the input. I am not going to be in any hurry to install the BIOS Update.