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January 25th, 2018 22:00

XPS 8700, chipset driver, won't install

in support assist, every time I try to update chipset driver, it says "failed". I tried going to the intel website and downloading the file and installing it with the same results. I have a dell xps 8700 and the driver is V2D47_WN_9.4.0.1021.A00.exe

Any help would be appreciated.

 

Community Manager

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January 26th, 2018 06:00

Did speedstep advice help?

11 Legend

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47K Posts

January 26th, 2018 06:00

Thats not the correct driver.

Intel USB3.0 xHCI Driver
Chipset 23 Jun 2014  
 

Importance: Recommended

 

Version: 2.5.0.19 ,A02

Release Date: 09 Dec 2013

 

File Name: XPS-8700_Chipset_Driver_F81X8_WN_2.5.0.19_A02.EXE

 

File size: 19.64 MB

 

Description: This package provides Intel USB 3.0 xHCI Driver Installation and is supported on XPS 8700 running the following Windows Operating systems: Windows 7.

 

 
Intel Z87 Chipset Driver
Chipset 23 Jun 2014  
 

Importance: Recommended

 

Version: 9.4.0.1016 ,A00

Release Date: 05 Jun 2013

 

File Name: XPS-8700_Chipset_Driver_21Y1M_WN_9.4.0.1016_A00.EXE

 

File size: 10.78 MB

 

Description: This package provides Intel Z87 Chipset Driver and is supported on XPS 8700 running the following Windows Operating systems: Windows 7 and Windows 8.

 

 
Intel AMT HECI Driver
Chipset 11 Sep 2015  
 

Importance: Recommended

 

Version: 10.0.0.1126 ,A02 Older versions

Release Date: 02 Jun 2015

 

File Name: XPS-8700_Chipset_Driver_DMNV3_WN_10.0.0.1126_A02.EXE

 

File size: 79.36 MB

 

Description: This package provides Intel AMT HECI Driver Installation and is supported on XPS 8700 running the following Windows Operating systems: Windows 7/8/8.1

11 Posts

January 26th, 2018 12:00

I've included a log from when I tried to manually install.

Log

Community Manager

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January 27th, 2018 12:00

Unfortunately, I get an error message when trying to open the Log. Download and try to install as Administrator (right click the downloaded file, click Run as administrator)?

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