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July 12th, 2023 13:00

XPS 8700, no post, power button white

XPS 8700

XPS 8700

Hello, I have an old Dell XPS 8700 that I am having issues with. When I turn the computer on, the power button stays lit white the whole time, the motherboard has an amber light and the light for the power supply stays a solid green. The CPU,GPU and exhaust fan all turn on and you can hear the hard drive start to spin when first powered on. Issue is a black screen on the monitor with no access to bios either. I have tried a few things such as resetting and replacing the CMOS battery. I have also redone most of the connections from the PSU and finally I removed the ram and booted the computer to make sure the motherboard would send an error beep which it did. Another thing is when I power it on my mouse will not show any color. At this point I would think its an issue with the power supply I just don't have a spare one to test it and wanted some advice. Just ironic because I had no issues with this computer in the past and let it sit untouched for a few months and now have these issues. Thanks for the help!

11 Legend

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July 12th, 2023 15:00

To double check, use a multimeter to test to ensure you installed a good coin cell battery.  Then reset CMOS via the jumper.

Remove add-on video card and connecting your monitor to an integrated port.

Assuming the power supply is bad, purchasing a new one from vendor (the Zone) whom will offer free return.  Your system will take a standard ATX power supply with 140 mm depth (measure from power input to power output)

12 Elder

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July 13th, 2023 10:00

Same type video ports being used on both the other PC and that monitor, as used with the XPS 8700?

Pull the add-in GPU and test with an onboard Intel Graphics port. Note: You have to remove the add-in card because the onboard ports are disabled as long as it's installed...

2 Posts

July 13th, 2023 10:00

Yes the monitor is completely fine I’m using it with my current PC

12 Elder

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July 13th, 2023 10:00

@Mr.Sok  - Before you go too far, can you test this monitor on a different PC or a different monitor on this PC?

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