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XPS 8930, BIOS 1.1.3 failed, no recovery
Dell, Community,
I updated my system to 1.1.3 on my XPS as recommended by DELL system support. And after doing so the system errors on startup to 3 led blinking lights and then 6 led blinking lights. How do I recover from this? XPS-8930-SE-i7-8700K
The system does not show the DELL splash screen or any options to enter the BIOS as it immediately goes to the led blinking light as mentioned above.
Bryan
fireberd
9 Legend
9 Legend
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33.3K Posts
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December 14th, 2018 08:00
Here is the Dell BIOS recovery procedures. One of these should get you back
https://www.dell.com/support/article/us/en/19/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet?lang=en
If you are unsuccessful, here is the Dell policy for repair (new motherboard) on a failed BIOS upgrade
https://www.dell.com/community/Product-and-Support-Issues/Dell-Policy-BIOS-breaks-motherboard-CMOS/m-p/5741766#M3962
LawrenBryan
8 Posts
0
December 14th, 2018 10:00
Tried this and without any luck, and currently on the phone with support. Is CTRL / ESC the only two keys or is there other keys to be used? Does the USB drive need to be bootable? I've even tried to boot off my Windows 10 recovery drive without any luck.
Bryan
RoHe
10 Elder
10 Elder
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44.3K Posts
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December 14th, 2018 10:00
3,6 blinks means "Recovery image not found" on the hard drive. So your only option will be recovery from USB.
Did you follow the instructions to reformat the USB stick as FAT32, copy the BIOS file onto it and rename that file as BIOS_IMG.rcv ?
You need to connect the USB to the PC before you power it on, power on, and press/hold both Ctrl and Esc until the recovery page appears.
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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December 14th, 2018 12:00
Customers can use this link instead:
https://www.dell.com/community/Customer-Care-Wiki/Dell-Policy-BIOS-update-breaks-motherboard-CMOS/ta-p/6063959
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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December 14th, 2018 12:00
1. Keep trying. Sounds like it's not completely bricked because it knows it needs a new BIOS loaded.
2. Follow the directions.
3. Not until BIOS is fixed.