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August 26th, 2021 19:00
XPS 8930, blue screens when using Google Meet or Zoom
When using Google Meet or Zoom the computer will randomly blue screen with a Stop Code: KERNEL SECURITY CHECK FAILURE. I have an addon Nvidia Video card and cannot disable the onboard video card. I've tried telling the Nvidia driver to use it's card for Zoom and Google but this didn't seem to work. All drivers and firmware are up to date and all WIndows 10 64bit update have been installed. The computer has been scanned for viruses and Malware etc. and is clean and not that many applications installed. Hope some can help
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JOcean
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August 27th, 2021 05:00
This web page has a number of suggestions that might help. To quote "This error is usually caused due to Memory or Driver incompatibility issues or corruption of system data."
XPS_Man
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August 27th, 2021 06:00
There is no needs to force GPU utilization on a Desktop. Unlike a laptop, a monitor can be directly connected to GPU. I hope that your monitor is connected to one of the video ports on Graphic card.
Are you sure the issue is with intel graphic Card though. ?
You can disable the card from Device manager > Display Adapter > right click Disable
Try a Zoom session .
Also run Whocrashed to have more details logs of the crash and share here.
One more thing XPS 8930 known to have BSOD due to Micron SSD. Check if you have the same SSD and if yes update the firmware.