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March 12th, 2022 14:00
XPS 8950, Virtualization not shown in BIOS
Greetings all,
I recently purchased Dell's top-of-the-line XPS 8950 with the i9-12900K Processor with water cooling. I updated everything on the system when the computer arrived, including three BIOS updates. What surprises me is that this computer does not have virtualization in the BIOS. However, the manual for this computer states that it does. Has anybody run into this before?
I have called support, and it sounded like they did not believe me. I had to take a picture and send this to support. I find it odd that this does not support virtualization. If I find this is the case, this computer is going back for what it cost.
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jovan
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March 14th, 2022 05:00
mikebruno74-mac.com
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March 14th, 2022 09:00
I meant in your BIOS settings.
mikebruno74-mac.com
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March 14th, 2022 09:00
Do you happen to have any documents supporting this? Why would some people with the same processor have the settings and some not have the setting in BIOS. That would not Make sense to me.
Tesla1856
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March 14th, 2022 12:00
This just came to my attention in another thread, and it reminded me of your problem.
Do you happen to now have Windows-11 Home installed now? Reason I ask is because it looks like Virtualization is only included in Windows-11 Pro (64 bit ) now-days:
https://www.xda-developers.com/windows-11-home-vs-windows-11-pro/
And yes, on a UEFI-BIOS ... the Windows OS can affect what you see in the BIOS.
RoHe
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March 14th, 2022 12:00
@lem1 - That shouldn't matter...You should be able to boot in Safe Mode with a monitor connected to your add-in video card. Safe Mode should load a "generic" video driver, so you won't have access to the NVidia control panel or other fancy NVidia functions, but you will have basic video output.
If you want to use both the onboard Intel Graphics and an add-in video card at the same time, you have to connect at least one monitor to the add-in card plus one to an onboard Intel port, and then enable Multi-Display in BIOS, which should give you the option to set the Primary Display to Intel or NVidia. I'd leave it set at NVidia.
Everyone should also keep in mind there may be some BIOS options in the Service Manual that either may only be visible when certain specific CPUs are installed, or possibly are not even in BIOS at all.
For example, the XPS 8950 Service Manual lists an Intel Software Guard Extensions option, but Intel stopped supporting SGX ever since their 11th Gen CPU, and the XPS 8950 has 12th Gen CPUs. This has been reported to Dell, and they need to update the manual, eventually...
mikebruno74-mac.com
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March 14th, 2022 14:00
I actually run Windows 11 pro and have a clean install.
Tesla1856
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March 14th, 2022 14:00
No, just personal experience. I beta-test the new (yet-to-be-released) Dell XPS laptops.
You will have to contact Dell if you want that.
Tesla1856
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March 14th, 2022 14:00
OK, so that is not the reason.
Did you ever answer ... what VT software are you running that says that VT is unavailable ?
mikebruno74-mac.com
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March 14th, 2022 14:00
I did actually. I am trying to run VMWARE Workstation Pro 16.2.2. I have this exact software running on my other Dell XPS and it works great on it. I am starting to run out of options to try here before I have to send it back to Dell. I would like to keep the computer but I don't want to have my 30-day return window close on me and force me to keep something Dell may not be able to fix. I have until the 16th of this month to get it working.
Tesla1856
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March 14th, 2022 17:00
Have you tried Resetting the BIOS to defaults?
Have you tried Re-Flashing the BIOS with the latest posted version?
RoHe
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March 14th, 2022 18:00
@lem1 - Forgot to mention that Dell installs some "F" type CPUs in the XPS 8950, eg i7-12700F.
"F" type CPUs don't support onboard Intel Graphics. So the add-in video card has to be available when booting in Safe Mode.
If you have an "F" CPU in your XPS 8950, you probably won't see the Multi Display and Primary Display options in BIOS setup, or at the least, they'll be grayed out and unavailable.
RoHe
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March 14th, 2022 18:00
Are you sure that app is compatible with the 12th Gen CPU in your XPS 8950?
Click Start>Run, type in msinfo32.exe and click OK.
When that opens, click System Summary in left pane and scroll all the way down to bottom of the right pane. What does it say about Virtualization there?
Tesla1856
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March 14th, 2022 22:00
So, let's see if we can figure this out.
Looks like Intel i9-12900K has everything (including all three VT options, and UHD Graphics 770 ).
https://ark.intel.com/content/www/us/en/ark/products/134599/intel-core-i912900k-processor-30m-cache-up-to-5-20-ghz.html
Please upload a screen-shot of your msinfo32 (with all fields showing).
Correct, looks like BIOS v1.0.12 is the latest for XPS-8950.
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=vv9vr&oscode=wt64a&productcode=xps-8950-desktop
Did you try Resetting/Defaulting your BIOS yet? If not, please do that and then check it's options again.
Finally, when you run the BIOS updater file ... is it the kind that shows the various sub-components with current and proposed versions? Or, is it the kind that simply writes to the UEFI-environment and then reboots the computer to apply it?
mikebruno74-mac.com
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March 15th, 2022 14:00
I did try this with Dell support before I posted it on the community board. Still the same results.
mikebruno74-mac.com
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March 15th, 2022 15:00
@Tesla1856 Reset the BIOS to defaults and still no change. The BIOS just writes to the UEFI environment and then reboots the computer to apply it.