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September 13th, 2018 09:00

XPS One 2710, PS4, HDMI, not connecting

Hello,

I already tried several times to connect my PS4 to my XPS One 2710, and when switching screen to HDMI screen, it starts to blink. I have tried both HDMI out and HDMI in ports, but still nothing helps. Can someone mention any solutions? Will really appreciate that!

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September 13th, 2018 09:00

 

* Disconnect the HDMI to HDMI cable from the rear of the 8 year old out of warranty XPS One 2710. The cable is still connected to the PS4
* Disconnect the power cable from the rear of the XPS One 2710
* Press and hold down the XPS One 2710 power button for 8 seconds
* Reconnect the power cable to the rear of the XPS One 2710
* Turn the XPS One 2710 on. Get all the way into Windows
* Turn the PS4 off, then on
* Connect the HDMI to HDMI cable to the XPS One 2710 HDMI in port (closest to the AC power)
* Use the OSD (On Screen Display) -Input Source Selector and choose HDMI. What happens?

2 Posts

September 13th, 2018 09:00

I can say so, that after all those steps, it still same, blinking black and grey. Dont understand what actually problem is.

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September 13th, 2018 12:00

 

Is there any other device with HDMI out port to test on the XPS One 2710 HDMI in port?

Is there a TV there with HDMI in port to test the PS4 HDMI out port?

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