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October 23rd, 2020 09:00
4K Blu-Ray player for XPS 15 7590
Is there a Dell-recommended external 4K Blu-Ray player for my new XPS 15 7590? I cannot get two different Blu-Ray players to work with it, both give me a "USB malfunction. Device Not Recognized" error number 43. One of the main reasons I bought this 4K laptop was to play concert 4K blu-ray discs.
Brian
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jphughan
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October 23rd, 2020 12:00
@brianstephenson and @ejn63 I have a Pioneer BDR-XD06J-UHD, which works fine. And it can be powered from a single USB 3.0 port, at least the ones built into my laptops, although it does include a "dual USB" plug in case you plug it into a USB 2.0 port because USB 2.0 only requires 500 mA to be provided, whereas 3.0 requires 900 mA.
ejn63
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October 23rd, 2020 09:00
There's probably nothing wrong with the ones you've tried other than that if they use a single USB connection to the system, they're not receiving enough power to operate.
The solution to that is either to attach the drive to a powered USB 3.0 hub, or use a cable that connects to two USB ports on the notebook (i.e., a dual-tap cable).
One USB port may not deliver the power needed to run a BD drive.
DELL-Cares
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October 25th, 2020 06:00
Hi,
We hope you are doing good.
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Thanks!
mawfia
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October 6th, 2021 10:00
I own a Dell 15 XPS 7950 with UHD display. I also purchased a LITE-ON External Ultra-Slim Portable BD Writer, USB 3.0, UHD - Model EB1, and have PowerDvD18 installed but keep getting an SGX not enabled error. @jphughan how did you fix this?
jphughan
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October 7th, 2021 08:00
@mawfia I never had that specific XPS model, and in fact I never actually used my UHD BD drive to watch movies. I bought that optical drive because I figured it would probably be the last optical drive I'd ever buy, so I figured I'd get one that supported everything. But I watch UHD BDs on my home theater system.