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5 Posts

445

April 29th, 2021 02:00

Anyone imaging issues with XPS? Stuck on Boot Logo after imaging process

Hi,

we are experience an imaging issue with the XPS 15 9500.

After imaging it stucks on the DELL Logo. 

More infos in this community post:

(1) New DELL Hardware (DELL Latitude 5320, 5420, 5520, DELL XPS 15 9500) stucks on DELL Logo after imagi... - Dell Community

6 Operator

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4K Posts

May 1st, 2021 04:00

Give this a try.

Try turning off "Fast startup". There have been issues in the past with "fast startup".

1. You can find it in "Settings" > "System" > "Power and sleep" > "Additional power settings".

2. Click the "Choose what the power buttons do" on the left menu list.

2. Click on "Change settings that are currently available" link.

3. Uncheck "Turn on fast startup" and save.

Your system will now do a complete shutdown when you shut it down, It will take a little longer when you boot up, but it wont be much unless you have a very old computer.

1 Rookie

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5 Posts

May 3rd, 2021 01:00

Thanks a lot for your hint. After imaging, before first Windows boot, the POST process is hanging.

No option to change anything in Windows.
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