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2485

August 15th, 2020 02:00

BSOD after install this New Realtek audio driver

New drivers for Realtek audio driver D55YD_WIN_6.0.8991.1_A04.EXE

BSOD after installation no way back, only change reinstallation of Windows.

Driver name: Realtek-Audio-Driver_D55YD_WIN_6.0.8991.1_A04.EXE System Dell XPS 13 9300.

Does anyone else have this error?

1 Nachricht

August 16th, 2020 06:00

(Sorry, English only - may be a repost as got error on first attempt!)

After many hours, was able to get my XPS 9300 working via:

1) Disabling sound in BIOS

2) Booting in to safe mode and removing Realtek software completely, as well as Wavetek (safe mode necessary otherwise Windows crashes, even with sound hardware disabled)

3) re-enabling hardware in BIOS and using Windows native drivers. 

1 Nachricht

August 15th, 2020 03:00

I've had the same issue. Thankfully I managed to return of a previous restore point. 

13 Nachrichten

December 7th, 2020 14:00

If you want to fix this and use the Realtek adio driver, try these steps.
Boot your computer and enter the BIOS (UEFI) before Windows starts. When the Dell logo displays on start up, press F2 and you should be able to get into the BIOS. Then find your Audio device (under System Configuration) and disable it, Apply your settings and Reboot.

You want to ensure you uninstall all the device drivers for the Realtek and Intel audio devices in Widows, so try these steps next:
When you're in Windows, start powershell or cmd as administrator (Right click start menu, choose  "Windows Powershell (Admin)".

type:
set devmgr_show_nonpresent_devices=1

then type:
devmgmt.msc

Thiis will launch Device Manager, then select "View" > "Show Hidden Devices". 

You should be able to see Realtek and Intel audio devices under "Sound, video and game devices".
Right click each of these then select "Uninstall device". If you have the option, select the check box for "Delete the driver software for this device".

Reboot your computer.
Then reinstall your Realtek audio driver from the Dell website.
Reboot, and this time enter the BIOS again by pressing F2 when the Dell logo displays, then re-enable your Audio device (System Configuration > Audio > Enable Audio > Apply).
You may need to Enable the Mic after that too before rebooting.

Now your computer should boot into Windows without any blue screens.

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