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4535
February 24th, 2018 09:00
XPS 15 9550, screen cracked by fingers
Hello,
My laptop screen cracked only with the pressure of my fingers when opening the laptop...
It is a 15.6" FHD (1920 x 1080) InfinityEdge for my XPS 15 2015.
Is there any way to buy this spare part in Europe as I live in France and in Spain. I have only been able to find it in the US.
Should I change the whole assembly screen or can I replace the LCD panel only?
What would be the price of an out of warranty repair from Dell ?
Thanks,
Jonathan
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ejn63
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February 24th, 2018 11:00
They're available on EBay, from Dell (call your local Dell number) and from other vendors. The entire top assembly needs to be replaced - figure on about $300 for the part, plus whatever an hour's labor costs where you are (you can call Dell for a repair quote, but I'd expect the equivalent of $500, if not more since it's done flat-rate).
John Ker
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February 25th, 2018 12:00
Thanks for your reply!