DELL XPS 15 9500-UHD: Failure model ?

Dear Sir/Madam,

Good Morning! I had bought a DELL XPS 15 9500 laptop (proudly launched by the DELL company, only in May 2020), in the month of May 2020, with the "15.6 UHD+ (3840 x 2400) InfinityEdge Touch Anti-Reflective 500-Nit Display" on it. I was the first customer to buy this newly launched model, and did pay 2,200 USD for this laptop. I didn't want to compromise on the quality, so spent extra bucks to buy this newly launched product. Within 3 months, I had problem with my screen on certain youtube videos. I did log a service ticket with Dell, they closed it saying it is a youtube server issue, though the same videos were working perfectly on 2 other laptops that i had/tested. In November 2020, i started getting chemical/burning smell from my laptop. I did log an another ticket with DELL for the same and that was also closed without any resolution. Just 1 week back, i started seeing a white sharp tiny dot in my screen. I did put together all the pictures/details for the same and logged a new ticket with DELL. The technical support team came back saying, the screen is burnt and needs to be replaced completely. And, on follow-up, learnt from the team that... though it is in the warranty period, they can only replace a refurbished panel. Is the BRAND NEW DELL product(recently launched DELL XPS family version) costing 2,200 USD, will have only just 6 months life ? wow! And, also the DELL doesn't stand behind their product, by replacing it with the same brand-new panel/product. Instead, offering a refurbished part. So, i could have bought a refurbished laptop itself, by spending much lesser. And the DELL technical team assures that the refurbished panel will be good and should not have any problem. I was asking the question, "If the brand new panel got burnt in 3-4 months, how can you assure that the refurbished panel will work for at least next few years". They are dumb found. I am totally fed up/frustrated with this product. If this is the type of warranty support & quality product that DELL can provide, soon will see the competitors taking over. Good Luck !

My friend had referred to DELL and so, opted for it. Is this product a garbage/failure model ? I should have opted for Lenovo instead ? I bought a Lenovo laptop for my spouse and it is 7+ years old. Not even a single issue in these 7 years. Please share your thoughts. Thank you so much. Appreciate your  response.

Thanks,
Frustrated Dell Customer.