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November 16th, 2018 13:00

DELL XPS15 9570 4k - blue screens full screen video

When I attempt to play a video full screen my XPS 9570 blue screens and reboots. if I execute the diagnostic tests it also blue screens after the "Wire frame line" test

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November 16th, 2018 14:00

I have been digging around at the root cause of this issue and it is an application called DUET,  it  is an application that allows you to use an IPAD as a 2nd display.

 

The app uses a system driver callled ddkmdldr.sys which is the the fails when playing video in full screen. 

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