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Dell X13 9310 (Nov 2020) - Hifi System - USB Digital to Analog Converter Issue - Flat Sound - No Bass
Hello,
I have a "weird problem".
At home, I have a complete hifi system to listen to music.
How it works :
- The computer (Dell XPS13 9310 - November 2020) is connected by USB 2.0 to the Digital to Analog Converter
- The Digital to Analog Converter is connected to the Hifi amplifier by RCA cable
- The Hifi amplifier transmit sound to the speaker
Each time I restard or I shut down / start the computer the sound become flat / with no bass.
I have to delete the device and install again in order to have a "normal sound".
(I'm also have a Bluetooth issue https://www.dell.com/community/XPS/XPS-9310-Bluetooth-lag-with-Logitech-MX-Keys-MX-Master-3/td-p/7722510)
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
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January 9th, 2021 18:00
Are you running the latest BIOS on your 9310 ?
Please post exact make/model of both of these:
- DAC
- HiFi Amp
Also, how are you connecting XPS-13 (9310) to DAC via USB-2.0, when the 9310 does not have any native USB-2.0 ports on-board?
JoeAchkar
34 Posts
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January 13th, 2021 16:00
I think I Found a solution.
I Use A Dell Screen UltraSharp 25 USB-C : U2520D.
I have desactivated the SoundDriver related to the screen and now its fine !
JoeAchkar
34 Posts
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January 30th, 2021 09:00
But... Sometimes the sound is bad... I have cuts, squeaks and creaks when I'm playing music
JoeAchkar
34 Posts
0
January 31st, 2021 08:00
@DELL-Cares ?
JoeAchkar
34 Posts
0
July 11th, 2021 04:00
Same problem,
Same issue
When I restart my PC, no bass...
I have to uninstall the USB Digital to Analog Converter (TEAC UD 501) and install it again.
After that the sound is good...
Each time I restart my computer... Each time I have the same issue.