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December 30th, 2022 19:00

Dell XPS 13 7390 battery draining even when completely powered off

XPS 13 7390

XPS 13 7390

Hi, my XPS 13 is loosing charge even when I completely shut it down. I have updated the BIOS to latest version. All settings are on default. My machine is dual boot with Windows 10 and Ubuntu 22.04 LTS. Any help to resolve the issue will be greatly appreciated. Thanks!

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December 31st, 2022 05:00

Under Windows, run a battery report (open a command prompt with administrator privilege and type

powercfg /batteryreport

What are the current and design capacity values for the battery?

If the battery is original to the system, it's 3-4 years old and likely starting to lose capacity as its lifespan expires.

 

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