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Jacob_Pedersen9310
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October 30th, 2018 08:00
XPS 13 9360, fingerprint driver
Hi,
I just reinstalled Windows 10 on my laptop. The fingerprint was working fine before, but Windows cannot register it now. I guess it's a missing driver, but I tried to install both the "Synaptics-VFS7552" and "Goodix Fingerprint Driver" but none of them can register my fingerprint.
Thanks,
Jacob
Jesse L (retired)
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Posted October 31st, 2018 03:00
Jacob_Pedersen93,
You can disregard the control vault driver. Follow the information in the other 2 links listed for setting up the fingerprint reader.
Jesse L (retired)
Jacob_Pedersen9310
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Posted October 30th, 2018 10:00
Hi @DELL-Jesse L,
Thanks for providing the links.
I can't figure out where to find download links to Dell Control Vault Driver & Firmware, can you maybe help me out a bit?
Thanks,
Jacob
Jesse L (retired)
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Posted October 30th, 2018 08:00
Jacob_Pedersen93,
Click the links below for resolving the fingerprint reader.
Fingerprint Reader Installation Guide
Windows 10 Fingerprint Reader Cannot Start After Clean Install
How to Configure Windows Hello in Windows 10 for Biometric Scanners
Jesse L (retired)