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Dell XPS 15 9500 - games use integrated card instead of GTX
I have brand new XPS 15 9500 with GTX 1650 Ti and latest NVIDIA drivers (460.89)
When I play a game (eg. Diablo 3) it uses integrated graphics card (GPU-0) and performs poorly (35 FPS max).
According to the benchmarks, the GTX (GPU-1) should be performing more then 110 FPS on this configuration.
Mary G
4 Operator
4 Operator
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20.1K Posts
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December 22nd, 2020 06:00
Make sure the Nvidia driver came from Dell, not Nvidia. Dell customizes drivers for you exact motherboard. You will have problems if you install drivers from Nvidia. There is a new driver at Dell Downloads.
It is from Nov 2020.
ejn63
10 Elder
10 Elder
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23.3K Posts
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December 22nd, 2020 07:00
This system is software-controlled -- verify you've chosen to run the game with the nVidia GPU in the Optimus control panel. Also bear in mind that ONLY the Intel GPU has a connection to the display on this model - the nVidia GPU is a coprocessor, not a discrete GPU, so the Intel GPU will always be active at all times.
Dell-SimranC
Moderator
Moderator
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109 Posts
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December 27th, 2020 09:00
Hello,
We've replied to you via private message.
IzsakSVK
3 Posts
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December 27th, 2020 09:00
I use the Dell driver for GTX now (452.41 / 27.21.14.5142) and the performance is still horrendous.
The FPS is capped to 33 FPS as if running on integrated Intel GPU even when I choose the lowest graphics settings.
bramdjenzeen
1 Message
0
March 16th, 2021 13:00
hello
I got this problem too and I don't know how to fix it.
spal79
2 Posts
0
April 9th, 2021 16:00
Hello team
I have this problem and i try to use dell drivers nvidia drivers. Do you have any solution? Thanks
spal79
2 Posts
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April 12th, 2021 13:00
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