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April 24th, 2021 02:00

Dell XPS 15 9550 Laptop Key

Hi there! The 'N' key on my laptop has come off. I noticed it was getting a bit stuck and popped the key off. The hinge is still attached and in one piece but unfortunately I wasn't careful enough in reattaching it and the plastic clip underneath the key broke off so now it doesn't securely reattach.

Does Dell offer individual key replacements? Or do I need to purchase the entire keyboard assembly?

I am confident enough in taking apart my laptop and removing the old keyboard if necessary. Laptop is out of warranty and would like to know costs of key/keyboard and cost to have it repaired by the technician.

Thanks!

6 Operator

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4K Posts

April 24th, 2021 03:00

There's not much you can do other than replace the keyboard.

12 Elder

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31.2K Posts

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154.4K Points

April 24th, 2021 04:00

The keyboards are about $20-30.

https://www.amazon.com/Laptop-Replacement-Keyboard-0GDT9F-PK131BG2A00/dp/B07CYX8DJG

Service manual here:

https://www.dell.com/support/home/en-us/product-support/product/xps-15-9550-laptop/docs

The labor cost to replace will be whatever a local shop charges for an hour at most.

 

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