AdirH

updated

2 years ago

A

AdirH

13 Posts

0

3714

November 26th, 2021 04:00

Dell XPS 9300 drain to zero while hibernating

Hey,

Since I bought my Dell XPS 9300, I never was able to get it to sleep properly, so as advised by many threads here I changed it to hibernate when closing the lid.

The problem is, even hibernating the laptop drain its battery to zero causing me to loss all my work.

Looking at sleep study, it has no idea what happen after it went to hibernation (unlike when it was sleeping) -

AdirH_0-1637929200707.png

AdirH_1-1637929262385.png

Same with logs in Event Viewer -

AdirH_2-1637929298284.png

I tried -

  • Reinstalling drivers
  • Recently reset Windows
  • Disabling wake up on network (through Device Manager and Group Policy)
  • Disabling wake up on fingerprint (through Device Manager) 
  • Hibernate on lid close, power button
  • Closing all apps before sleeping
  • Run SFC check and Dell support assist tests

It's really frustrating that such an expensive machine just can't sleep/hibernate, no matter what I try to do. 

I simply just want to close my laptop, go to sleep and wake up and have all my apps open without keeping it connected to AC.

Any help would be appreciated.

Thanks!