Dell XPS 9370 reinstall windows after Ubuntu

Question

Hi, I have installed UBUNTU on my XPS 13 9370, and now i need to reinstall windows. Using Dell OS recovery tool, i stuck into this step:   What i need to do?? Thx

DELL-Cares · Answer

Welcome to Dell Social Media Support.

Could you private message us the Service Tag, so we can look into this for you right away? You could refer to the below link to find the Service Tag: http://del.ly/6604JUSFi

dearste · Answer

Sure, How can I do a private reply?

Tatolino · Answer

But just so you know, you can simply download Microsoft media creation utility and use it to create a new installation media, like a usb pen drive, that you can use to reinstall windows 10 (or windows 11).

Tatolino · Answer

Hi, click on his name to see his profile, and on the right side of the screen you should find 'send this user a private message'

dearste · Answer

Hi, i have already do this, but i get this error: 'No device drivers were found.'  and I can go on with the installation

Tatolino · Answer

Hi,

Have you checked that your storage configuration is set to AHCI instead of Raid? To do so, press F2 when you boot your pc, and check under system configuration -> sata operations that your sata in configured to AHCI mode.

Then try again installing Windows, it should work!

dearste · Answer

AHCI is already active. The error message is this:  can anyone help me please?

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Dell XPS 9370 reinstall windows after Ubuntu

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